Shipping Policy

1. Shipping Timeframes:

We strive to process and ship your orders as quickly as possible. Once your order has been placed and payment has been confirmed, please allow for the following processing and shipping timeframes:

Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays).

Shipping Time: The shipping time will vary based on the shipping method chosen during checkout and the destination of the package. Estimated shipping times are as follows:

• Standard Shipping: 5-10 business days
• Expedited Shipping: 2-5 business days
• Overnight Shipping: 1-2 business days

Please note that these shipping timeframes are approximate and may be subject to unforeseen delays beyond our control, such as weather conditions or carrier disruptions.

2. Shipping Locations:

We currently offer shipping within [list the countries or regions where you offer shipping]. If you are located outside of these areas, we apologize for any inconvenience, but we do not currently ship to your location. However, we are continually working to expand our shipping capabilities, so please check back in the future.

3. Shipping Fees:

Shipping fees will be calculated during the checkout process based on the selected shipping method, order weight, and destination address. We may offer free shipping promotions from time to time, and details will be clearly communicated on our website during those periods.

4. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package. You can also log in to your account on our website to check the order status and track your package.

5. Customs and Import Duties:

For international orders, please note that customs and import duties may apply upon the package's arrival in your country. These additional fees, if any, are the responsibility of the customer, and FOMO has no control over such charges. Customs policies vary widely from country to country, so we recommend contacting your local customs office for further information.

6. Undeliverable Packages:

If a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refusal of the package, or failure to collect it from the carrier's designated location, the customer will be responsible for any return shipping costs incurred. Additionally, if the customer wishes to have the package re-shipped, they will be responsible for the associated shipping fees.

7. Shipping Carriers:

We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The carrier used for your shipment will depend on the shipping method selected during checkout and the destination of the package.